Click & Collect

Click & Collect is the easiest way to get your Muscrats order!

Update as of 6th August 2021

Choose Click & Collect at checkout to get your order ASAP! See below for information on how to place an order with Click and Collect as the shipping option. Also see below for the hours that you can collect your order.


Six easy steps

1. Add your items to cart

2. Proceed to Checkout

3. Create an account 

4. Select Shipping (this is where you will select 'Click & Collect')

5. Continue to your payment method

6. Check out


Click and Collect Hours

Update as of 6th August 2021

At this stage Click and Collect is available everyday! This may change during lockdown 6.0 so please check the information on this page before placing your order.

Once your order has been placed we will pick and pack your order and gift wrap it if needed.

Would you like to add a birthday card to our order? We have gift cards for all occasions: birthday, engagement, new baby, anniversary, thinking of you.. you name it we have it!  Please let us know in your order notes if you would like us to arrange a card for you and we can show you a selection on pickup.

Once your order is ready you will receive a SMS with an allocated time to collect. If you would like to pick up your order on the same day please order before 4pm on weekdays and before 2pm on weekends. Please also note on your order a request to pick up same day and we will do our best to oblige. Our hours are limited during lockdown so we thank you for your understanding!


Click & Collect Process

1. Arrive at Muscrats at your allocated time

2. Call 8590 3502

3. Please supply your name and order number to a staff member and we will meet you with your order


Any questions please send us a message!